Privacy Policy – Seoul Cosmetic Surgery Concierge
Effective Date: November 8, 2025
1. Overview
Seoul Cosmetic Surgery (“SCS,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect personal information through our website seoulcosmeticsurgery.com and the Seoul Cosmetic Surgery Concierge AI assistant (“SCS Concierge”). By using our website or interacting with the SCS Concierge, you agree to the terms described below.
2. Information We Collect
- Personal information you provide: name, email address, phone/WhatsApp/KakaoTalk, country, and treatment goals.
- Non-personal information: device type, browser, and general usage analytics to improve site performance.
- AI conversation data: The SCS Concierge AI does not store or retain your conversation history. Any details you provide are processed in real time and are not used for advertising or profiling.
3. How We Use Your Information
- Respond to consultation requests and provide concierge assistance.
- Prepare treatment and travel guidance through our team.
- Communicate updates, confirmations, or follow-up information related to your inquiry.
- Improve our website and client experience.
We do not sell, rent, or share your personal information with third parties.
4. Data Sharing
Your data is only shared with:
- Verified SCS team members assisting with your consultation.
- Partner clinics after you explicitly confirm interest in proceeding with a consultation.
- Service providers supporting our website or communications (bound by confidentiality agreements).
5. Data Retention
We keep your consultation records only as long as necessary to complete your request and maintain service quality. You may request deletion of your data at any time by contacting info@seoulcosmeticsurgery.com.
6. Cookies & Analytics
Our website may use cookies and analytics tools (e.g., Google Analytics) to understand traffic and improve performance. You can disable cookies in your browser settings at any time.
7. Security
We use SSL encryption and secure storage measures to protect your personal information. While we follow best practices, no online platform can guarantee absolute security.
8. Your Rights
- Access or correct your personal information.
- Request deletion of your data.
- Withdraw consent for communications at any time.
To exercise these rights, contact info@seoulcosmeticsurgery.com.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices or content.
10. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page with a revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Email: info@seoulcosmeticsurgery.com
Website: seoulcosmeticsurgery.com